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Shipping instructions:

Whenever possible, ship all equipment in its original packaging. If you don't have the original packaging, make sure to use a box large and strong enough to fit your equipment. There should be adequate space around all sides of the unit for packing material. Remember, there is a good chance that your equipment will be dropped (or worse). We recommend putting a plastic bag around your equipment to keep stray pieces of packing material from getting inside your unit.

Always insure your package for the FULL replacement value of the equipment. You will be happy you did if your box is totaled or lost.

Enclose a note with all of your contact information and as many details as possible about the problems that you are experiencing. It is much more helpful for us if you list all of the symptoms.

If you require rush service, please write RUSH on the outside of the box as well as in your note.

If the unit is under warranty, include your proof of purchase and/or RA# if applicable.

Payment information:
We accept Mastercard, Visa, Discover, American Express, Cashier's Checks, Money Orders, and Cash. NO CHECKS.